IBM center to help RP move up BPO chain

by Kobakila News

MANILA — Janet Klein, director for developer relations at IBM Asia Pacific, disclosed at a recent media event that IBM Philippines will open its first Innovation Center in the country – and second in Asia – at the UP-Ayala Techno Park in Quezon City.

Charles Manuel, Klein’s focal person in Southeast and South Asia, said the facility is intended to become a hub of activity for students, professional developers, and partner organizations.

According to the IBM executives, the center will focus on developing open-source and Web. 2.0 solutions geared towards helping the Philippines move the BPO chain.

Since the laboratory is situated within the vicinity of a university, the IBM executives also said the investment is in line with the BPO-centric curriculum, such as the Services Science Management Engineering (SSME) course, which IBM has been pushing to the academic sector. The course is being piloted at St. Louis University in Baguio City and in a few other academic institutions.

SSME, which is quite different from engineering courses crafted years ago, is focused on developing the skills required in a services-led economy. It combines ongoing work in computer science, operations research, industrial engineering, business strategy, management sciences, social and cognitive sciences, and legal sciences.

“This is the right time for these investments,” said Manuel.

 

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