More than 8,000 NYC employees to receive pay increase, work flexibility in new contract


| Photo by Arundejoe via Wikimedia Commons

NEW YORK – A tentative five-plus year contract between the City of New York and Communication Workers of America (CWA) Local 1180 has been reached. CWA Local 1180 represents about 8,200 employees in city government. 

The retroactive contract, beginning December 13, 2021, expires on June 12, 2027. It provides for wage increases of 3 percent annually through 2024 and 3.25 percent in 2025, consistent with the civilian pattern set by the contract with District Council 37 (DC 37). The contract also provides for a $3,000 ratification bonus that will be paid out to all members who are in active service as of the ratification date. 

“Ensuring the hardworking members of CWA Local 1180 get fair wages and benefits is critical to recruiting and retaining top talent within our city’s workforce, and ensuring we continue to ‘Get Stuff Done’ for New Yorkers,” said Mayor Eric Adams. “As this contract remains consistent with the contracts of many of the other unions we’ve settled with this past year, we were able to budget these overdue wage increases in this year’s Adopted Budget. I thank OLR Commissioner Renee Campion and CWA Local 1180 President Gloria Middleton for their hard work to reach this agreement.” 

Campion said the city has settled 84 percent of all represented groups for the current round of bargaining. 

The total cost of the agreement through Fiscal Year 2027 is $379 million, wholly funded by money already set aside in the Labor Reserve. The tentative agreement also includes: 

Flexible Work Committee: The parties have agreed to establish a committee to develop a flexible work pilot, which includes remote work and potential hybrid schedules, consistent with the DC 37 contract agreement.  

Increased Welfare Fund Contributions: The parties agreed to increase the contribution to the union’s welfare fund by $167 per year per active and retired employee to assist with the cost of supplemental benefits. 

Supplemental Payments: The parties agreed to expand the number of CWA titles eligible to receive existing contractual payments, such as experience differentials, longevity, recurring increment payments, and annuity contributions. 

CWA members will receive the following compounded and retroactive wage increases across the life of the contract: 

December 13, 2021: 3.00 percent  

December 13, 2022: 3.00 percent 

December 13, 2023: 3.00 percent 

December 13, 2024: 3.00 percent 

December 13, 2025: 3.25 percent

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